Version 4 - Last Updated: 03 May 2023
Change of Circumstance notifications (CoCs)
Pre-liability CoC – application status
A learner’s application is in the pre-liability stage until you submit a positive attendance confirmation to us.
An application becomes visible on the Learning Provider Portal as soon as the learner submits it to us.
You'll not be able to create a CoC until we have fully assessed and approved the application.
The system knows whether an application is pre- or post-liability and will only show available options.
You can create a pre-liability CoC for a learner whose application is at one of these application statuses:
- approved
- approved awaiting signature
- ineligible – you can submit a CoC when the application status is ineligible following a previous CoC
- cancelled – you can submit a Reinstatement CoC when the application status is cancelled following a previous cancellation CoC
The types of CoCs that will make a learner’s application ineligible are:
- decrease course fee
- decrease loan amount to less than £300
If the loan amount is reduced to £0, you'll not be able to submit a CoC to increase the loan amount. You’ll be able to submit other changes, but the learner will remain ineligible until they contact us to increase the loan from £0.