User guides and eLearning

In order to support learning providers in using our services, user guides and eLearning modules for the Learning Provider Portal are available.

User guide

User guide for Learning Provider Portal

This version of the guide covers:

  • User administration, contacts and viewing details for your organisation
  • Viewing learning information
  • Submitting pre liability change of circumstances for a single learner via the portal screens
  • Submitting pre liability change of circumstances for a multiple learners via the portal screens
  • Submitting post liability change of circumstances for a single learner via the portal screens
  • Submitting post liability change of circumstances for a multiple learners via the portal screens
  • Submitting change of circumstances via bulk upload
  • Viewing a history of submitted change of circumstances
  • Viewing financial reports for your organisation
  • Confirmation of attendance
  • Viewing further financial reports for your organisation
  • Description of application workstages
  • Attendance scenarios
  • User Access Controls
  • Calendar of payment dates

eLearning modules

These modules are interactive training tools, providing walked through examples of some of the common tasks you may need to complete through the Learning Provider Portal.

eLearning catalogue for Learning Provider Portal