Advanced Learner Loan Bulletin – October 2018

16 October 2018

Enhancement to the Learning Provider Portal

COC work list warning message enhancement

An enhancement to the Learning Provider Portal will place a warning message on the Portal Homepage to alert you when you have learners on the CoC work list who require action.

The warning message will read as follows: "You have learners who require action in the CoC Work list".

Payment Instalment Report defect resolved

We have resolved a defect with the Payment Instalment Report that was causing it to take longer than expected to refresh and populate the data overnight.

Information contained in your Payment Instalment Report will now be up to date each morning.

Log in to the Learning Provider Portal

Sign and return your Service and GDPR Agreements

If you have not already done so please ensure that your organisation returns a signed Service and GDPR Agreement document to us as a matter of urgency.

If you have any questions regarding these documents please get in touch with us at

Learning Provider Portal Training Events - Register Now

We are running six training events in various locations around England in November. These events are aimed at new Learning Providers working with the Student Loans Company, new members of staff at an existing provider, staff who are new to an Advanced Learner Loan role or anyone requiring a refresher.

The training events provide an opportunity to receive training on business to business processes and the Learning Provider Portal (LP Portal) with a specific focus on the administration of Loans and LP Portal functionality.

Please view the Information Brochure for further details about the training events and how to register.

Alternatively you can visit our events registration website.

Please note that the Manchester session is now full. You can email to be added to the waiting list.


Service Review Forums

Our annual Service Review Forums will take place between January and February 2019 across 20 different locations in England. Further details of the agenda, venues and dates will be made available in the next few weeks so that you can save your preferred choice to your diary.