Version 2 - Last Updated: 03 May 2023
Loan application statuses
Description of application statuses
Application search values |
Application status values |
Description |
Application in Progress |
In Data Entry |
Paper form: We are entering and processing the data from the loan application. Online form: The learner has not submitted the loan application. You will not see applications at this status. |
Awaiting Validation |
We are reviewing the application to confirm that the learner has provided all information and evidence. |
|
Awaiting Investigation |
We have told the learner that we need more information to assess their eligibility. They’ve provided this and we will process the application in due course. If we find there is still information missing once we have checked the evidence, we will ask the learner to send this. The application will then move to Missing Evidence status. Once we have the relevant information, we will move the application to Approved or Ineligible status. |
|
Awaiting Rejection |
We have processed the application and decided it is ineligible. It is now awaiting rejection. |
|
Awaiting Approval |
We have manually processed the application and decided it is eligible. It is now awaiting approval by a manager. |
|
Missing Evidence |
Missing Evidence |
We have put the application on hold until the learner provides further evidence. We have written to the learner, asking for the outstanding evidence. |
Eligibility Incomplete |
Eligibility Incomplete |
There is information or evidence missing. We have not been able to decide if the learner is eligible for an Advanced Learner Loan. We have written to the learner, asking for the outstanding information and evidence. |
Approved Awaiting Signature |
Approved Awaiting Signature |
We have approved the learner’s application, but are still waiting for their signed loan declaration form. This status applies to online applications prior to academic year 19/20 only. |
Approved |
Approved |
We have approved the learner’s application in full. We have their valid signature confirming that they agree to the loan terms and conditions. When the application is at this work stage we can send the learner’s National Insurance number for verification. |
Held Pending Budget Approval |
Held Pending Budget Approval |
We are waiting for confirmation on the increase of the learning provider’s budget. The application is on hold until we have this. |
Ineligible |
Ineligible |
The learner is not eligible for an Advanced Learner Loan. |
Cancelled |
Cancelled |
The loan application has been cancelled. |
Withdrawn |
Withdrawn |
The learner has withdrawn from their learning aim. |
Suspended |
Suspended |
The learner has suspended their studies. |