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Version 4 - Last Updated: 03 May 2023

Data retention

Data retention

As part of our commitment to comply with the Data Protection Act 2018 we no longer retain information on our systems which we have no requirement for.

This currently includes deleting applications and customer information where:

  • no payment has ever been made
  • agreed retention triggers and periods have passed

Once the retention period has expired, we will remove applications which meet this criteria from our systems.

In exceptional circumstances we will retain applications for longer such as cases of fraud.

Application Approved

Retention Figure

Retention Period

No

End date of entire course

6 months

No (ineligible)

End date of entire course

12 months

Yes

End date of the entire course and no payments made

12 months
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