Version 4 - Last Updated: 03 May 2023
Data retention
Data retention
As part of our commitment to comply with the Data Protection Act 2018 we no longer retain information on our systems which we have no requirement for.
This currently includes deleting applications and customer information where:
- no payment has ever been made
- agreed retention triggers and periods have passed
Once the retention period has expired, we will remove applications which meet this criteria from our systems.
In exceptional circumstances we will retain applications for longer such as cases of fraud.
Application Approved |
Retention Figure |
Retention Period |
No |
End date of entire course |
6 months |
No (ineligible) |
End date of entire course |
12 months |
Yes |
End date of the entire course and no payments made |
12 months |