Version 4 - Last Updated: 31 Jul 2025

Learning provider contacts

Making contacts inactive

If it is no longer necessary for a a user to continue their role as a contact, you should deactivate their record.

  1. Go to the portal Home page and select the Learning Provider Details tab.
  2. Select Contacts to open the Contacts view.
  3. Find the contact you want to make inactive and select Edit.

An image of the learning provider details page, with the edit contact details popup open.

  1. Unselect the Active checkbox and then select Save. The contact is now inactive.