Updating provider details

If your organisation’s name or address changes, you should update your details on the UK Register of Learning Providers (UKRLP) website.

The correct details will then automatically carry through to the Education & Skills Funding Agency (ESFA). They wll send the new details to us in a monthly update file. We receive the file on the second Tuesday of each month.

Updating contract manager details

If your contract manager’s name, telephone number or email address changes, you should update these on the UK Register of Learning Providers website

You should then also send an email with the correct information to loans.businessops@education.gov.uk and copy in your ESFA territory manager.

ESFA will then manually update the details and send them to us in the monthly update file.

Updating bank details

If your bank details in the live system are incorrect, you should submit a completed BAN 1 Form and email it to ESFA at dfe.standingdata@education.gov.uk.

ESFA will then send these details to us in the monthly update file.

We get your bank account details from ESFA, so the account on the Learning Provider Portal will always be the same as the account your ESFA payments go into. These cannot be different.