View detailed learner information

After you've completed a search and viewed the summary results on screen, you can look at individual learner records for more detailed information.

The Detailed Learner Information page gives you more information about a learner’s application. If you are an LP Administrator, you can also update their ULN and other fields there.

If you have the Attendance Administrator role, you'll also be able to confirm a learner’s attendance from this page. See the Detailed Learner Information page confirmation for more information.

To view the Detailed Learner Information page, select the learner from the search results page.

The Detailed Learner Information page is split into several sections.

Learner Information

This section has the learner's personal information.

Assessment Information

This section has details about current and historical assessments of the learner’s application.

Current Payment Schedule

This section has details of the learner’s loan payment schedule.

You can view all 3 sections at the same time if you select the Expand All button.

Learner information

You'll not be able to change most of the information in the Learner Information section.

The exceptions are the Unique Learner Number (ULN), Additional Learner Reference Number (ALRN) and Ground Name. See Field updates for more information on how to update these.

If the learner wants to amend any other personal information such as their address, they need to contact Student Finance England.

Assessment information

The Assessment Information section shows current and historical assessment information. This is split into:

• current application state, effective date and history
• current assessment
• assessment history