Version 3 - Last Updated: 18 Feb 2021
View detailed learner information
After you have completed a search and viewed the summary results on screen, you can drill down into individual learner records.
The Detailed Learner Information page gives you more information about a learner’s application. If you are an LP Administrator, you can also update their ULN and other fields.
If you have the Attendance Administrator role, you will also be able to confirm a learner’s attendance from this page – see Detailed Learner Information page confirmation for more information.
To view the Detailed Learner Information page, select the learner from the search results page.
The Detailed Learner Information page is split into several sections.
This section has the learner's personal information.
This section has details about current and historical assessments of the learner’s application.
Current Payment Schedule
This section has details of the learner’s loan payment schedule.
You can view all 3 sections at the same time if you select the Expand All button.
You will not be able to change most of the information in the Learner Information section.
The exceptions are the Unique Learner Number (ULN) and the Additional Learner Reference Number (ALRN). See Field updates for more information on how to update these.
If the learner wants to amend any other personal information such as their address, they need to contact Student Finance England on 0300 100 0619.
The Assessment Information section shows current and historical assessment information. This is split as follows:
by providing some extra information. You don’t need to give personal details like your name or email address.