Useful contacts


Funding Information Partner Account Managers

Our Funding Information Partner Account Managers deliver information and guidance on the learner application process. You can find their contact details on our practitioners website.

Education and Skills Funding Agency (ESFA)

If you have a loans facility with the Education and Skills Funding Agency, you should contact your Territorial Team Manager or sde.servicedesk@education.gov.uk.

If you do not have a loans facility, you can email advancedlearner.loans@education.gov.uk.

Apply for ALL

The ALL online application and downloadable paper applications are available on GOV.UK.

ALL learner helpline

If a learner has a query they cannot resolve through their online account, they can call our helpline on 0300 100 0619.

National Careers Service

Careers advice for learners online or via their helpline on 0800 100 900.

Money Advice Service

Independent and impartial money advice available online or via their helpline on 0800 138 7777.


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