Guidance
User guides providing comprehensive information on our services, along with step by step instructions on how to use them.
Guides to our services
Learning Provider Portal user guide
This guide will help you to use the Learning Provider Portal.
Factsheets
Our factsheets have useful information for the administration of Advanced Learner Loans.
Cyber-attacks: responsibilities
Your and our responsibilities in the event of a cyber-attack or security incident.
Most popular guidance chapters
Quickly see our most popular guidance chapters.
Attendance worklist
Instructions on how to use the attendance worklist in the LP Portal.
Read moreCreating pre- and post-liability CoCs
An introduction to creating Change of Circumstance notifications.
Read morePayment Instalment Report
An introduction to the payment instalment report and how to access it.
Read moreDrawdown calendar for academic year 2023/24
The calendar shows the attendance confirmation and payment dates in each month.
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