Version 4 - Last Updated: 03 May 2023

User access controls

Group users and viewing learner information


Group users who have LP Administrator or LP Advisor access will be able to see the Learner Information Home section of the portal.

Group users with the appropriate role can perform the following actions for learners assigned to their groups:

  • import ULNs
  • administer CoCs
  • view CoC reports
  • import CoCs by uploading an xml file
  • view, amend and submit attendance confirmations
  • import attendance confirmations by uploading an xml file

All group users with the appropriate roles will have access to the Finance Home section of the portal. Unlike other areas of the portal, the financial area is not restricted to group users.

This means that Finance Administrators who are group users will have access to the same data as Finance Administrators who are primary users. They will be able to see the data for all learners under your organisation, not just learners in their groups.

When you submit a Transfer Learning Provider CoC, the system will remove any groups linked to the application. This means that your users who are assigned to that group will lose access to the application information.


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