Learning Provider Services
The Student Loans Company partnering with colleges and training organisations
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Important updates for the service.
Increase in loan facilities
If you’ve been awarded an increase to your loan facility, you must sign this before the DfE informs us. If you return it by 2 December, you’ll see the increase on the LP Portal on 10 December. The final PMP for AY 2025/26 is approaching and the review date is 15 January. You’ll need to use at least 90% of your loan facility to be in scope for a growth award. You can find out more about the criteria set out in the funding rules.
Updated service standards for academic year 2025/26
We've made some changes to the service standards for AY 2025/26. This is to provide consistency across the standards and help reduce potential loan overpayments.
Attendance management guidance
Your organisation should have a published an auditable attendance management policy to satisfy its own governance processes. You should communicate this to each learner. The policy needs to align to the service standard requirements to enable quick suspensions and withdrawals to be submitted within 60 days.
Latest news
See our latest news and service updates.
Advanced Learner Loan bulletin - September 2025
Our bulletin for September has information about AY 2025/26, October PMP and suspension periods.
Advanced Learner Loan bulletin - August 2025
Our bulletin for August has information about Service Standards, attendance confirmations and Adult Skills Fund funding rules.
Start of term checklist 2025/26
Many of your learners will be starting their loan funded courses soon. We’ve included a checklist you can use to help us release timely loan payments on behalf of them.
Quick links
Easy access to important information.
Learning Provider Portal user guide
Guidance for using the Learning Provider Portal.
Advanced Learner Loan factsheets
Quick reference quides for administering Advanced Learner Loans.
Cyber-attack guidance
Your and our responsibilities in the event of a cyber-attack or security incident.
Most popular guidance chapters
Quickly see our most popular guidance chapters.
Attendance worklist
Instructions on how to use the attendance worklist in the LP Portal.
Read moreCreating pre- and post-liability CoCs
An introduction to creating Change of Circumstance notifications.
Read morePayment Instalment Report
An introduction to the payment instalment report and how to access it.
Read morePayment and drawdown calendar for academic year 2025/26
The calendar shows the attendance confirmation and payment dates in each month.
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