Version 3 - Last Updated: 18 Feb 2021

Change of Circumstance notifications (CoCs)

Creating pre- and post-liability CoCs


You can create CoCs for:

  • a single learner with a single change
  • a single learner with multiple changes
  • multiple learners with a single change
  • multiple learners with multiple changes

If there is no CoC contact in the system, the Create CoC option will be disabled. See Maintaining learning provider contacts for guidance on how to create and maintain your contact information.

You can use several sections of the portal to create CoCs:

  • Detailed Learner Information page – after selecting a learner on the Learner Information Home page
  • CoC Search – on the CoC Home page
  • CoC Worklist – on the CoC Home page
  • Bulk Import – on the CoC Home page

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