Version 3 - Last Updated: 18 Feb 2021

Financial reports

Loan facility warning messages


Loan facility used = 80%

When you have used 80% of your loan facility for any academic year, you will get a warning message. This will appear in the message section of the Learning Provider Portal Home page, as well as on the Loan Facility Details page.

An image of the loan facility warning message on the Home page.

An image of the loan facility warning message in the Loan Facility Details page.


Loan facility used = 90%

When you have used 90% of your loan facility, your primary and secondary contacts will get a warning email.

Email subject: Learning Provider Portal – Advanced Learner Loan – Facility Used

Dear Colleague,

Important – Please Read...

90% or more of your Advanced Learner Loan Facility for Academic Year 20/21 has currently been used. You may want to consider this when recruiting further learners.

This email is for information purposes only.

Yours sincerely

Student Loans Company

Please do not reply to this email. It has been automatically produced from an address which cannot accept incoming mail.


Loan facility used = 100%

When you have used 100% of your loan facility for any academic year, you will get a warning message. This will show in the message section of the Learning Provider Portal Home page, as well as the Loan Facility Details page.

Your primary and secondary contacts will also get a further email.

An image of the message you will see on the homepage when you have reached 100% of your loan facility.

An image of the warning message you will see in the loan facility details page when you have reached 100% of your loans facility.

Once you have used 100% of your loan facility, we will apply an automatic service restriction. This will prevent any new applications being approved for that academic year.

Any applications received before the date the restriction becomes effective will still be approved. This includes applications sitting at missing evidence or eligibility incomplete and auto-cancelled.

Email subject: Learning Provider Portal – Advanced Learner Loan – Facility Used

Dear Colleague,

Important – Please Read...

100% of your Advanced Learner Loan Facility for Academic Year 20/21 has currently been used, therefore a suspension has been applied to prevent any new applications being approved. Please ensure you do not recruit any further learners at this time.

If you require any further information please contact your Provider Manager at the Education & Skills Funding Agency (ESFA).

Yours sincerely

Student Loans Company

Please do not reply to this email. It has been automatically produced from an address which cannot accept incoming mail.


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