A learner’s application is in the pre-liability stage until you submit a positive attendance confirmation to us.
An application becomes visible on the Learning Provider Portal as soon as the learner submits it to us.
You will not be able to create a CoC until we have fully assessed and approved the application.
You can create a pre-liability CoC for a learner whose application is at one of these application statuses:
approved awaiting signature
ineligible – you may also submit a CoC when the application status is ineligible following a previous CoC
cancelled – you can submit a reinstatement CoC when the application status is cancelled following a previous cancellation CoC
The types of CoCs that will make a learner’s application ineligible are:
decrease course fee
decrease loan amount to less than £300
If the loan amount has been reduced to £0, you will not be able to submit a CoC to increase the loan amount. You’ll be able to submit other changes but the learner will remain ineligible until they contact us to increase the loan from £0.