Version 3 - Last Updated: 18 Feb 2021

Change of Circumstance notifications (CoCs)

Creating post-liability CoCs from the Detailed Learner Information page


If you have LP CoC Administrator access, you can create CoCs for a single learner from the Detailed Learner Information page.

An image of the detailed learner information page in the LP Portal.

  1. Select Create CoC. This will open the Create CoC page which confirms how many learners you have selected for the CoC.

    An image of the Create CoC page in the LP Portal.

  2. Select Next to open the Change of Circumstance page. Choose the CoCs you need from the available types, then select Next.

    An image of the CoC options dropdown in the Create CoC page in the LP Portal.

  3. Enter the effective date for the changes and select Next. This will take you to the CoC Contacts page.

  4. Select the appropriate contact with a radio button, then select Next. This will take you to the CoC Summary page.

    An image of the CoC summary page ater creating a CoC in the LP Portal.

  5. Check the CoC details. If they are correct, select Submit CoC. If they are incorrect, select Cancel to amend or cancel the CoC.

The system will check if a learner’s application has changed since you started creating the CoC. If another user has signed in and made a change at the same time, the system will not process the CoC and you will get an error message.


Print this chapter
Back to top