Creating post-liability CoCs from the Detailed Learner Information page

If you have LP CoC Administrator access, you can create CoCs for a single learner from the Detailed Learner Information page.

1. Select Create CoC. This will open the Create CoC page which confirms the learner you've selected for the CoC.
   
   
   
   
2. Select Next to open the Change of Circumstance page. Choose the CoCs you need from the Available box, then select Add.
   
   
   
   
3. Select Next. This will open the CoC Details page.
   
   
4. Enter the effective date for the changes and select Next. This will take you to the CoC Contacts page.
   
   
5. Select the appropriate contact with a radio button, then select Next. This will be someone at your organisation we can contact about the CoC if we need to.
   
   
   
   
6. Select Next. This will take you to the CoC Summary page.
7. Check the CoC details. If they are correct, select Submit CoC. If they are incorrect, select Cancel to amend or cancel the CoC.

The system will check if a learner’s application has changed since you started creating the CoC. If another user has signed in and made a change at the same time, the system will not process the CoC and you'll get an error message.